Responsible Gaming

We take responsible gaming seriously and are dedicated to:

• Preventing underage gambling through strict age verification (18+).
• Providing effective tools to help players manage their gaming activity.
• Ensuring marketing is responsible and does not target vulnerable individuals.
• Training our staff to identify and assist players who may be experiencing gambling-related harm.
• Collaborating with industry organizations to uphold the highest standards of player protection.

We provide several tools in your account settings to help you manage your play:

You can configure all of these in your account settings. Changes to limits that make them more restrictive take effect immediately.

If you feel you need a break from gambling, our self-exclusion program allows you to restrict access to your account:

Self-exclusion can be activated from your account settings or by contacting our support team at support@midnightriches.com.

Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:

• Spending more money or time on gambling than you can afford.
• Chasing losses by increasing bets to try to recover previous losses.
• Gambling to escape problems, stress, or negative emotions.
• Lying to family, friends, or others about the extent of your gambling.
• Borrowing money, selling possessions, or neglecting bills to fund gambling.
• Feeling restless, irritable, or anxious when trying to reduce or stop gambling.
• Neglecting work, education, relationships, or personal responsibilities due to gambling.
• Experiencing repeated failed attempts to control, cut back, or stop gambling.
• Continuing to gamble despite persistent negative consequences.

If any of these apply to you, we strongly encourage you to use our self-exclusion tools and reach out to one of the professional resources listed below.

The following organizations provide free, confidential support for individuals affected by problem gambling:

• Set a budget before you play. Decide how much you can comfortably afford to spend and stick to it. Never gamble with money you cannot afford to lose.
• Set a time limit. Use our session time limit feature to manage how long you play. Take regular breaks.
• Do not chase losses. Accept that losses are part of gaming. Increasing bets to recover losses typically leads to larger losses.
• Treat gambling as entertainment. Think of the cost of play as the price of entertainment, similar to going to a movie or concert.
• Do not gamble under the influence. Alcohol, drugs, and strong emotions impair judgment and decision-making.
• Balance gambling with other activities. Gambling should not be your primary form of recreation or social interaction.
• Know the odds. Understand that the house always has an edge. Our Provably Fair page explains how our games work.
• Talk to someone. If gambling stops being fun, talk to a friend, family member, or contact one of the support organizations listed above.

You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher) to use Midnight Riches. We enforce this through:

• Mandatory date of birth verification during account registration.
• Identity verification checks that may require government-issued photo ID.
• Ongoing monitoring and the right to request additional verification at any time.

Accounts found to belong to underage individuals will be immediately suspended and closed, and any virtual currency balance will be forfeited.

If you need help with responsible gaming features, want to set limits, or wish to discuss self-exclusion options, our support team is here for you:

• Email: support@midnightriches.com
• Responsible gaming inquiries: responsible@midnightriches.com

You can also manage your limits and self-exclusion preferences directly from your account settings.